Refund Policy

Refund Policy for Urbanlift Solutions . Effective Date: 20-0402025 . At Urbanlift Solutions we strive to provide exceptional service. However, if you are not satisfied with your experience, we have outlined our refund policy below.1. General Policy. We offer refunds under specific circumstances to ensure customer satisfaction. Please read the following terms carefully.2. Cancellation of Services Cancellation Notice: If you need to cancel your service, please notify us at least [insert time frame, e.g., 24 hours] before the scheduled service. Cancellations made with adequate notice will qualify for a full refund. Late Cancellations: Cancellations made less than [insert time frame, e.g., 24 hours] before the scheduled service will not be eligible for a refund.3. Service Issues. If you experience issues with our service (e.g., incomplete work, poor quality), please contact us within [insert time frame, e.g., 48 hours] of the service completion. We will review your concerns and, if appropriate, offer a refund or a redo of the service at no additional cost.4. Process for Requesting a Refund. To request a refund, please follow these steps: Contact our customer service team at [insert email address or phone number].Provide your order number, the reason for the refund request, and any relevant documentation (e.g., photos, receipts).Allow [insert time frame, e.g., 5-7 business days] for processing your request.5. Payment Method, refunds will be processed using the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.6. Changes to This Refund Policy. We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting the updated policy on our website.7. Contact ubIf you have any questions or concerns regarding this Refund Policy, please contact us at: Urbanlift Solutions, 5123 Sunray Drive, Mississauga, Ontario. ublfsolutions.com,(416)846-6422